Feature Enhancements: Week of July 17, 2023

We're constantly working to improve your SpotOn experience by enhancing what you currently use and love. Here is a summary of what has changed this past week.

What's New or Improved

• QR Notify Staff of Payment (SpotOn Order)

  • When enabled, a receipt will print when a guest pays their bill via both QR Scan & Pay and Order & Pay to notify staff that this table has paid. This means better visibility for staff which will lead to reduced stress and fewer walkouts. Learn how to enable this

  • Benefits for you: This means better visibility for staff which will lead to reduced stress and fewer walkouts.

• QR Customer Reviews (SpotOn Order)

  • After the diner pays for their meal via QR Scan & Pay or QR Order & Pay, they are prompted with a feedback request on how their dining experience was -- once the diner completes the form, their review and email address will instantly appear in the restaurant's dashboard. Learn more

  • Benefits for you: This feature means restaurants can proactively capture guest feedback in a private forum before the guest submits feedback to any public review site and allows guests to have a voice.